But you might not need to as HP released a patch that fixes the problem for some laptops and desktops. ![]() In a tweet, the company blamed a Windows 10 update and recommended reverting to a more stable version of the OS. HP Japan wasn't shy about pointing fingers. Others suggest the Blue Screen error is caused by compatibility issues between Windows Defender and HP updates. ![]() Some folks have linked the error to a Patch Tuesday update on May 12 while others theorize that update KB4556799 - which has already proven to contain various bugs - is the culprit. The problem surfaced in May but it's not clear what caused it.
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